If students or parents have concerns about a student's laptop, the student should bring the computer to the library from 9:30 – 10:30 every day (typically during Pride Time.) This is the time of day that RHMS has set aside when the library has extra support to assist students with their laptops. Our technician tries to be here at this time as well, so there is a possibility that students can have their computers fixed on the spot.
Loaner computers are given to students if we are not able to fix their computer or the computer needs to go to the shop. The loaner computer will be put on the student's account and they will be responsible for any damage done to the loaner while in their possession.